Choose The Response Engine™
That Fits Your Business
Not every business needs a full-time Voice AI receptionist, review coordinator, and customer recovery system.
But every business needs 5⭐ reviews, loyal customers, and a reputation that drives growth.
That’s why we’ve created three powerful plans all designed to automate what matters most.
Choose Your Plan
Starter:
Start Collecting
Reviews On Autopilot
$297
monthly
Smart SMS & email prompts after every service
Review routing to Google Business (5⭐) or feedback
Prebuilt Service Calendar/Page
Prebuilt Solutions Calendar/Page
Social media sharing tools
CRM integration
Customized QR Codes
Collect 5⭐ reviews on autopilot.
Perfect for businesses that want to automate reviews and build trust without adding more staff.
Pro:
Review Accelerator + Testimonial Engine
$497
monthly
Everything In Starter PLUS:
3 advanced pipelines built for the entire customer journey
Branded feedback request flows for each pipeline stage
Deeper insights — send customers directly to your feedback page at key moments
Real-time insights from feedback & review flow
Full customization available from the 8020 team
For teams looking to capture feedback across the full lifecycle and convert it into referrals, testimonials, and repeat sales.
Concierge:
Review + Video + Voice AI
$1,997
monthly
Everything in Engage, PLUS:
Voice AI assistant answers calls 24/7
Captures, transcribes, and routes customer feedback instantly
Qualifies leads and books appointments via voice
Handles escalation for complaints or service recovery
Escalation and Live Transfers
AI run List Warmup
Designed for customer service based businesses who never want to miss another review, lead, or second chance to impress.
Get a front desk, review manager, and loyalty team, all without the payroll.
The Response Engine Delivers:
Automated Review Requests
Email + SMS prompts tailored to your timing, tone and brand.
Live Testimonial Capture
Customers record video testimonials on a branded page, no apps needed.
AI-Powered Recovery Calls
Unhappy clients are routed to a voice assistant that handles, transcribes, and escalates issues instantly.
Your Automated Review Engine
Review Requests
Automated and personalized — sent via email and SMS at the perfect time. No manual chasing, just consistent results.
Conversion Optimization
Guide customers from service to 5⭐ review with seamless post-purchase funnels that boost response rates and trust.
Reputation Marketing
Turn real customer feedback into testimonials and trust-building content you can share everywhere.
See how The Response Engine turns missed reviews into measurable growth, in just one call.
Harness The Power Of Video
No editing needed
Authentic, raw customer videos are captured instantly, no post-production required.
Effortless sharing
Share a simple link or QR code to get started without any app downloads.
Total control
All your videos are organized in a dashboard, easy to access and use anytime.
Explore the Plans
Compare tiers and find the right Response Engine package to fit your business goals — no guesswork required.
The Benefits Of Voice AI
24/7
Call Handling
Never miss a lead again. Voice AI answers every call instantly, qualifies inquiries, and books appointments — even outside business hours.
Customer Recovery
At Scale
Automatically follow up with unhappy clients before they leave a negative review. Voice AI gathers feedback, resolves issues, or escalates to your team without delay.
Smarter Conversations,
Better Insights
Every interaction is transcribed, tagged, and logged. Identify friction points, and improve service using real customer language — all without lifting a finger.
Ready to See It in Action?
Get a personalized walkthrough and discover how The Response Engine turns reviews into revenue, automatically.
❓ Frequently Asked Questions❓
Do I need to install or manage any software?
Nope. The Response Engine™ is fully managed by our team. We set it up, run it, and monitor performance. So you can stay focused on your business.
How are the review requests sent to my customers?
We use personalized SMS and email messages timed to go out after service completion. They’re branded to match your voice and optimized to get results.
What happens if a customer leaves negative feedback?
Instead of going public, they’re routed to a recovery flow — where your AI voice assistant calls them, gathers feedback, and either escalates or books a real human follow-up. All video testimonials are available for screening before publishing.
Can customers leave video testimonials?
Yes! In the level 2 After leaving a 5⭐ review, customers are guided to a branded video capture page where they can record a quick testimonial , no downloads or logins required.
Will this integrate with my existing CRM or calendar?
Yes! The Response Engine syncs with most CRMs and calendars. And if you don’t have one, we’ll provide a simple dashboard to manage everything in one place.
How long does setup take?
Most systems are fully built and launched in 5–7 business days. We handle setup, branding, integrations, and testing.
Is this only for local businesses?
No — while it’s ideal for service-based or location-based businesses, we work with remote service providers, coaches, clinics, and agencies too.
What’s included in each plan?
We offer three tiers:
1) Basic Review
2) Automation Review + Testimonial Capture
3) Full Concierge with Voice AI Support
Check our [Plans Page] for full details.
What kind of results can I expect?
Most clients start seeing consistent 5-star reviews in the first 2 weeks, with 1–4 new reviews per week depending on volume.
Even better — our clients recover 2–5 unhappy customers a month who might’ve otherwise gone silent or left negative reviews.
Can I cancel if it’s not a fit?
Yes! There are no long-term contracts. We offer monthly billing, and we earn your business through performance.
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